Trust Factor

The Science of Creating High-Performance Companies

Author: Paul J. Zak

Publisher: AMACOM Div American Mgmt Assn

ISBN: 0814437672

Category: Business & Economics

Page: 256

View: 6607

For decades, alarms have sounded about declining engagement. Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with them. Why is “culture” so difficult to improve? What makes so many good employees check out? Neuroscientist Paul Zak shows that innate brain functions hold the answers. It all boils down to trust. When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate. This simple mechanism creates a perpetual trust-building cycle—the key to changing stubborn workplace patterns. Drawing on his original research, Zak teases out science-backed insights for building high-trust organizations. Trust Factor opens a window on how brain chemicals affect behavior, why trust gets squashed, and ways to consciously stimulate it by celebrating effort, sharing information, promoting ownership, and more. The OfactorTM survey, data, and examples support the action plans. Engagement programs and monetary rewards are Band-Aids on broken bones. To get to the root of the problem, you’ve got to go deeper. Packed with examples from The Container Store, Zappos, and Herman Miller, Trust Factor harnesses our neurochemistry to effectively cultivate work places where trust, joy, and commitment compound naturally.

Rebuilding Trust in the Workplace: Seven Steps to Renew Confidence, Commitment, and Energy (Large Print 16pt)

Author: Dennis Reina

Publisher: ReadHowYouWant.com

ISBN: 1459625226

Category: Business & Economics

Page: 294

View: 6184

Are you feeling less engaged, less committed and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co - workers' interpersonal conflicts? If so, you may be experiencing the symptoms of broken trust in workplace relationships. Small but hurtful situations accumulate over time into the confidence - busting, commitment - breaking, energy - draining patterns consistent with broken trust. Broken trust is simply the natural outcome of people interacting with one another. Everyone has experienced gossiping, missed deadlines, someone taking credit for other people's work and ''little white lies.'' You may have been hurt. You may have realized that you inadvertently let others down. Or, you may be wondering how to help others reeling from broken trust. No matter your vantage point, Dennis Reina and Michelle Reina's new book offers a proven seven - step process to heal pain and rebuild trust. This compassionate, practical approach will help you reframe the experience, take responsibility, forgive, let go and move on. Through healing, you will want to go to work again. You will feel safe to be more fully ''who'' you are and, once again give your organization your best thinking, highest intention, risk - taking and creativity. And in a place of self - discovery, self - trust and authenticity, you will connect more fully with others in your personal life as well. While there have been many books on recovering from betrayal in personal relationships, this is the first book to focus specifically on the workplace, and the first to give equal weight to what to do when you have hurt others. It is firmly grounded in the Reinas' 20 years of rigorous research on trust and the empathy they have developed from supporting thousands of people on their healing journeys.

Moral Markets

The Critical Role of Values in the Economy

Author: Paul J. Zak

Publisher: Princeton University Press

ISBN: 9781400837366

Category: Business & Economics

Page: 392

View: 9615

Like nature itself, modern economic life is driven by relentless competition and unbridled selfishness. Or is it? Drawing on converging evidence from neuroscience, social science, biology, law, and philosophy, Moral Markets makes the case that modern market exchange works only because most people, most of the time, act virtuously. Competition and greed are certainly part of economics, but Moral Markets shows how the rules of market exchange have evolved to promote moral behavior and how exchange itself may make us more virtuous. Examining the biological basis of economic morality, tracing the connections between morality and markets, and exploring the profound implications of both, Moral Markets provides a surprising and fundamentally new view of economics--one that also reconnects the field to Adam Smith's position that morality has a biological basis. Moral Markets, the result of an extensive collaboration between leading social and natural scientists, includes contributions by neuroeconomist Paul Zak; economists Robert H. Frank, Herbert Gintis, Vernon Smith (winner of the 2002 Nobel Prize in economics), and Bart Wilson; law professors Oliver Goodenough, Erin O'Hara, and Lynn Stout; philosophers William Casebeer and Robert Solomon; primatologists Sarah Brosnan and Frans de Waal; biologists Carl Bergstrom, Ben Kerr, and Peter Richerson; anthropologists Robert Boyd and Michael Lachmann; political scientists Elinor Ostrom and David Schwab; management professor Rakesh Khurana; computational science and informatics doctoral candidate Erik Kimbrough; and business writer Charles Handy.

Wired to Resist

The Brain Science of Why Change Fails and a New Model for Driving Success

Author: Britt Andreatta

Publisher: Dog Ear Publishing

ISBN: 0997354739

Category: Business & Economics

Page: 138

View: 5378

“Illustrated by real-life examples and evidence from renowned scholars and practitioners, Wired to Resist provides novel insights into understanding why efforts to change often fail and—more importantly—how they can succeed.” Barry Posner, PhD, New York Times best-selling author of The Leadership Challenge “A must-read for business leaders and HR professionals. In this constantly changing world, it’s critical to find leadership strategies that realistically address the human side of change. Dr. Andreatta offers a fresh look at the nature of resistance with a clear path to overcoming it. I couldn’t put it down.” Erin Earle, VP, HRBP for Engineering, LinkedIn “I’ve read many books on leading organizational change and I appreciate how Dr. Andreatta gives me insight into the ‘whys’ behind the ‘hows.’ Wired to Resist arrived just as I was launching a new change initiative in my organization—and it immediately showed me several things I needed to address to increase our chance of success.” Kevin Goldsmith, Chief Technology Officer, Avvo “Making a simple change in our behavior can be the difference between success and failure, but so often we quickly go to our default position and don’t know why. Dr. Andreatta unlocks the puzzle and guides us with proven scientific steps to help us shift to positive outcomes every time we tackle a new goal.” Jacqui Burge, Founder, Desk Yogi Every year failed change costs billions of dollars. We are biologically wired to resist change: it’s the key to our survival and the obstacle that often gets in the way of us fulfilling our potential. Wired to Resist provides a new understanding of our biology and why change fails, despite our best plans. Dr. Andreatta synthesizes the latest research into a new model for change that harnesses the power of neuroscience and shows you how to thrive and lead through all kinds of change. Drawing on her unique background in leadership, psychology, education, and the human sciences, Dr. Britt Andreatta has over 25 years of experience consulting with individuals, businesses, government agencies, universities, and nonprofit organizations. She creates powerful solutions to today’s personal, organizational, and global workplace challenges.

Trust in the Balance

Building Successful Organizations on Results, Integrity, and Concern

Author: Robert B. Shaw

Publisher: Jossey-Bass

ISBN: 9780787902865

Category: Business & Economics

Page: 272

View: 1509

Acquire the best asset of all Your business is either enhanced by the presence of trust or held back by the presence of distrust. Robert Shaw gives conviction and advice to the leader who recognizes that trust becomes a performance multiplier only when the leader is prepared to go first. -- Craig E. Weatherup, president, PepsiCo, Inc. If you've never examined how trust affects your organization, maybe you should. In this engaging book, Robert Shaw moves past the right thing to do argument and focuses on trust as a critical issue successful managers cannot take for granted. He shows how lack of trust is compromising more and more organizations in today's highly competitive environment. And he offers a way out. Drawing on a variety of examples from real business situations, Shaw explains trust's increasing importance at four key levels: individual credibility, one-to-one collaboration, team effectiveness, and organizational vitality. He then provides an assessment survey to help you determine how you and your organization measures up trust-wise, and offers action steps for overcoming trust dilemmas such as those that arise during reinvention efforts. A vital handbook for leaders, change agents, and anyone interested in building high trust for high performance.

Distributed Artificial Intelligence, Agent Technology, and Collaborative Applications

Author: Sugumaran, Vijayan

Publisher: IGI Global

ISBN: 1605661457

Category: Computers

Page: 450

View: 7890

"This book is a catalyst for emerging research in intelligent information, specifically artificial intelligent technologies and applications to assist in improving productivity in many roles such as assistants to human operators and autonomous decision-making components of complex systems"--Provided by publisher.

Ubiquitous Computing and Multimedia Applications

Second International Conference, UCMA 2011, Daejeon, Korea, April 13-15, 2011. Proceedings

Author: Tai-hoon Kim,Hojjat Adeli,Rosslin John Robles,Maricel Balitanas

Publisher: Springer Science & Business Media

ISBN: 3642209971

Category: Computers

Page: 583

View: 9558

This two-volume set (CCIS 150 and CCIS 151) constitutes the refereed proceedings of the Second International Conference on Ubiquitous Computing and Multimedia Applications, UCMA 2011, held in Daejeon, Korea, in April 2011. The 86 revised full papers presented were carefully reviewed and selected from 570 submissions. Focusing on various aspects of advances in multimedia applications and ubiquitous computing with computational sciences, mathematics and information technology the papers present current research in the area of multimedia and ubiquitous environment including models and systems, new directions, novel applications associated with the utilization, and acceptance of ubiquitous computing devices and systems.

High-Performance Government

Structure, Leadership, Incentives

Author: Robert Klitgaard,Paul C. Light,John Dumond

Publisher: Rand Corporation

ISBN: 0833040677

Category: Law

Page: 496

View: 1346

In 2003, the National Commission on the Public Service, chaired by Paul Volcker, issued a report detailing problems within the federal government today and recommending changes in its organization, leadership, and operations. This book suggests practical ways to implement the recommendations and defines a research agenda for the future. Thirteen essays address the primary problem areas identified by the Volcker Commission, and the commission report itself is included.

Drive

The Surprising Truth About What Motivates Us

Author: Daniel H. Pink

Publisher: Penguin

ISBN: 9781101524381

Category: Business & Economics

Page: 272

View: 3701

Forget everything you thought you knew about how to motivate people—at work, at school, at home. It's wrong. As Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others) explains in his paradigm-shattering book Drive, the secret to high performance and satisfaction in today's world is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of our lives. He demonstrates that while the old-fashioned carrot-and-stick approach worked successfully in the 20th century, it's precisely the wrong way to motivate people for today's challenges. In Drive, he reveals the three elements of true motivation: *Autonomy—the desire to direct our own lives *Mastery—the urge to get better and better at something that matters *Purpose—the yearning to do what we do in the service of something larger than ourselves Along the way, he takes us to companies that are enlisting new approaches to motivation and introduces us to the scientists and entrepreneurs who are pointing a bold way forward. Drive is bursting with big ideas—the rare book that will change how you think and transform how you live.

Guide to Reliable Distributed Systems

Building High-Assurance Applications and Cloud-Hosted Services

Author: Amy Elser

Publisher: Springer Science & Business Media

ISBN: 1447124154

Category: Computers

Page: 730

View: 8756

This book describes the key concepts, principles and implementation options for creating high-assurance cloud computing solutions. The guide starts with a broad technical overview and basic introduction to cloud computing, looking at the overall architecture of the cloud, client systems, the modern Internet and cloud computing data centers. It then delves into the core challenges of showing how reliability and fault-tolerance can be abstracted, how the resulting questions can be solved, and how the solutions can be leveraged to create a wide range of practical cloud applications. The author’s style is practical, and the guide should be readily understandable without any special background. Concrete examples are often drawn from real-world settings to illustrate key insights. Appendices show how the most important reliability models can be formalized, describe the API of the Isis2 platform, and offer more than 80 problems at varying levels of difficulty.

Liberating the Corporate Soul

Author: Richard Barrett

Publisher: Routledge

ISBN: 1136014098

Category: Business & Economics

Page: 248

View: 6094

The two most critical issues for business today, according to CEO's Barrett has worked with, are: "How to tap the deepest levels of creativity and the highest levels of productivity of our employees." In a world where competition has become global, successful companies are learning to build competitive advantage through their human capital. In the 21st Century, even that will not be enough. Success will also hinge on whether, in the eyes of the employees and society-at-large, the organization is a trusted member of the community and a good global citizen. Developing a values-driven approach to business is quickly becoming essential for financial success. Who you are and what you stand for are becoming just as important as what you sell. "More than simply a majestic vision, Richard Barrett's book brilliantly describes the ways and means for business leaders to create the compassionate and viable future we urgently need on our beautiful planet." -Godric E.S. Bader, F.R.S.A., Life President, Scott Bader Commonwealth Ltd. "If every corporate executive bought this book and assigned it for in-house management development courses, the world would become a better place." -Hazel Henderson, author, Building a Win-Win World and Creating Alternative Futures "As we approach the new Millennium the world seeks clear thinkers with visionary concepts to help unravel the challenges before us. Richard Barrett's inspiring new book Liberating the Corporate Soul weaves a rich tapestry balancing heart and soul with a practical down-to-earth corporate vision for the future." -Craig and Patricia Neal, Co-Founders, Heartland Institute "Liberating the Corporate Soul presents a convincing rationale for making ethical and socially responsible behavior the best foundation for building and maintaining a high performance, globally successful business." -Robert W. MacGregor, President, Minnesota Center for Corporate Responsibility "Liberating the Corporate Soul gives a powerful set of tools for organizational transformation. I highly recommend it." -Ann Svendsen, Consultant and author of The Stakeholder Strategy: Profiting from Collaborative Business Relationships "Practical advice to tap the source of creativity and innovation which every business seeks." -Ron Nahser, President and CEO of The Nahser Agency/Advertising, Chicago "The bold, practical blueprint we need for moving business to the next evolutionary level. Sweeping, brilliant a sense of the grandeur of the new paradigm of business." -Martin Rutte, President Livelihood, co-author Chicken Soup for the Soul at Work "Liberating the Corporate Soul is a must read for leaders who want to shape a government built on values, innovation, and greater efficiency." -Jody Zall Kusek, Director of Strategic Planning and Performance Management, U.S. Department of the Interior "Liberating the Corporate Soul achieves the impossible: it integrates the intangibles of ethics, vision, and consciousness into a tangible measurement system." -Marcello Palazzi, Bsc, Msc, MBA, Co-Founder and Chair, Progressio Foundation, The Netherlands "Liberating the Corporate Soul provides a paradigm shifting look at how business leaders can harness the creative potential of their staff and their organizations. The author concisely develops and explains several tools that will enable managers to create an organizational foundation that will foster alignment, accountability and strategic focus." -Tad McKeon, MBA, CPA, CQM, 1997 Senior Examiner, Malcolm Baldrige National Quality Award, co-author, Transforming Home Care: Quality, Cost and Data Management "This book has captured the true challenge of business today: nurturing values-based organizations to which employees and other stakeholders commit. It is also an excellent guide to achieving this goal which is proving to be the most important success factor of our times." -Margareta Barchan, CEO and President, CELEMI, Sweden "This book breaks new ground in helping business leaders take responsibility for the whole. It encourages us to build a better world through business." -George E. McCown, Co-Founder and Managing Partner, McCown, De Leeuw & Co., Chairman, World Business Academy "If you want to install in your company a climate of trust, harmony, creativity and vision . . . If you accept to be honest about your own values and ethics . . . Jump on this book, it is one of the best I know, linking a new vision with concrete and effective tools helping you to revitalize and reenchant your enterprise." -Marc Luyckx, Forward Studies Unit European Commission, Brussels

The Culture Code

The Secrets of Highly Successful Groups

Author: Daniel Coyle

Publisher: Bantam

ISBN: 0804176981

Category: Business & Economics

Page: 304

View: 2416

"A toolkit for building a cohesive, innovative and successful group culture, from the New York Times bestselling author of The Talent Code. Daniel Coyle spent three years researching the question of what makes a successful group tick, visiting some of the world's most productive groups--including Pixar, Navy SEALs, Zappos, IDEO, and the San Antonio Spurs. Coyle discovered that high-performing groups relentlessly generate three key messages that enable them to excel: 1) Safety - we are connected. 2) Shared Risk - we are vulnerable together. 3) Purpose - we are part of the same story. Filled with first-hand reporting, fascinating science, compelling real-world stories, and leadership tools that can apply to businesses, schools, sports, families, and any kind of group, The Culture Code will revolutionize how you think about creating and sustaining successful groups"--

Enhancing the Effectiveness of Team Science

Author: National Research Council,Division of Behavioral and Social Sciences and Education,Board on Behavioral, Cognitive, and Sensory Sciences,Committee on the Science of Team Science

Publisher: National Academies Press

ISBN: 0309316855

Category: Business & Economics

Page: 280

View: 6357

The past half-century has witnessed a dramatic increase in the scale and complexity of scientific research. The growing scale of science has been accompanied by a shift toward collaborative research, referred to as "team science." Scientific research is increasingly conducted by small teams and larger groups rather than individual investigators, but the challenges of collaboration can slow these teams' progress in achieving their scientific goals. How does a team-based approach work, and how can universities and research institutions support teams? Enhancing the Effectiveness of Team Science synthesizes and integrates the available research to provide guidance on assembling the science team; leadership, education and professional development for science teams and groups. It also examines institutional and organizational structures and policies to support science teams and identifies areas where further research is needed to help science teams and groups achieve their scientific and translational goals. This report offers major public policy recommendations for science research agencies and policymakers, as well as recommendations for individual scientists, disciplinary associations, and research universities. Enhancing the Effectiveness of Team Science will be of interest to university research administrators, team science leaders, science faculty, and graduate and postdoctoral students.

Handbook of Research on Corporate Governance and Entrepreneurship

Author: Jonas Gabrielsson

Publisher: Edward Elgar Publishing

ISBN: 1782545565

Category:

Page: 456

View: 5005

This Handbook provides a unique collection of research addressing issues of corporate governance in entrepreneurial contexts, including start-ups, owner-managed firms, fast-growing firms, and IPOs, as well as how corporate governance and board leadership is associated with entrepreneurship and innovation in both small and large established companies. The chapters span a wide range of topics, methodologies, and levels of analysis, all designed to contribute to a comprehensive understanding of when and how corporate governance matters in different entrepreneurial contexts.

Engineering a Learning Healthcare System:

A Look at the Future: Workshop Summary

Author: Institute of Medicine,National Academy of Engineering

Publisher: National Academies Press

ISBN: 0309120640

Category: Medical

Page: 340

View: 5328

Improving our nation's healthcare system is a challenge which, because of its scale and complexity, requires a creative approach and input from many different fields of expertise. Lessons from engineering have the potential to improve both the efficiency and quality of healthcare delivery. The fundamental notion of a high-performing healthcare system--one that increasingly is more effective, more efficient, safer, and higher quality--is rooted in continuous improvement principles that medicine shares with engineering. As part of its Learning Health System series of workshops, the Institute of Medicine's Roundtable on Value and Science-Driven Health Care and the National Academy of Engineering, hosted a workshop on lessons from systems and operations engineering that could be applied to health care. Building on previous work done in this area the workshop convened leading engineering practitioners, health professionals, and scholars to explore how the field might learn from and apply systems engineering principles in the design of a learning healthcare system. Engineering a Learning Healthcare System: A Look at the Future: Workshop Summary focuses on current major healthcare system challenges and what the field of engineering has to offer in the redesign of the system toward a learning healthcare system.

The Truth Machine

The Blockchain and the Future of Everything

Author: Paul Vigna,Michael J. Casey

Publisher: St. Martin's Press

ISBN: 1250114608

Category: Business & Economics

Page: 352

View: 4024

"Views differ on bitcoin, but few doubt the transformative potential of Blockchain technology. The Truth Machine is the best book so far on what has happened and what may come along. It demands the attention of anyone concerned with our economic future." —Lawrence H. Summers, Charles W. Eliot University Professor and President Emeritus at Harvard, Former Treasury Secretary From Michael J. Casey and Paul Vigna, the authors of The Age of Cryptocurrency, comes the definitive work on the Internet’s Next Big Thing: The Blockchain. Big banks have grown bigger and more entrenched. Privacy exists only until the next hack. Credit card fraud is a fact of life. Many of the “legacy systems” once designed to make our lives easier and our economy more efficient are no longer up to the task. Yet there is a way past all this—a new kind of operating system with the potential to revolutionize vast swaths of our economy: the blockchain. In The Truth Machine, Michael J. Casey and Paul Vigna demystify the blockchain and explain why it can restore personal control over our data, assets, and identities; grant billions of excluded people access to the global economy; and shift the balance of power to revive society’s faith in itself. They reveal the disruption it promises for industries including finance, tech, legal, and shipping. Casey and Vigna expose the challenge of replacing trusted (and not-so-trusted) institutions on which we’ve relied for centuries with a radical model that bypasses them. The Truth Machine reveals the empowerment possible when self-interested middlemen give way to the transparency of the blockchain, while highlighting the job losses, assertion of special interests, and threat to social cohesion that will accompany this shift. With the same balanced perspective they brought to The Age of Cryptocurrency, Casey and Vigna show why we all must care about the path that blockchain technology takes—moving humanity forward, not backward.

Handbook of Economic Growth

Author: Philippe Aghion,Steven Durlauf

Publisher: Newnes

ISBN: 0444535470

Category: Business & Economics

Page: 1176

View: 8762

Volumes 2A and 2B of The Handbook of Economic Growth summarize recent advances in theoretical and empirical work while offering new perspectives on a range of growth mechanisms, from the roles played by institutions and organizations to the ways factors beyond capital accumulation and technological change can affect growth. Written by research leaders, the chapters summarize and evaluate recent advances while explaining where further research might be profitable. With analyses that are provocative and controversial because they are so directly relevant to public policy and private decision-making, these two volumes uphold the standard for excellence in applied economics set by Volumes 1A and 1B (2005). Offers definitive theoretical and empirical scholarship about growth economics Empowers readers to evaluate the work of other economists and to plan their own research projects Demonstrates the value of empirical testing, with its implicit conclusion that our understanding of economic growth will help everyone make better decisions

The Tyranny of Metrics

Author: Jerry Z. Muller

Publisher: Princeton University Press

ISBN: 140088943X

Category: Business & Economics

Page: 240

View: 8638

How the obsession with quantifying human performance threatens our schools, medical care, businesses, and government Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem. Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to the test." That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to—rather than a replacement for—judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial. Complete with a checklist of when and how to use metrics, The Tyranny of Metricsis an essential corrective to a rarely questioned trend that increasingly affects us all.