The Lost Art of Listening

How Learning to Listen Can Improve Relationships

Author: Michael P. Nichols

Publisher: Guilford Press

ISBN: 1606230646

Category: Psychology

Page: 314

View: 9816

One person talks; the other listens. It's so basic that we take it for granted. Unfortunately, most of us think of ourselves as better listeners than we actually are. Why do we so often fail to connect when speaking with family members, romantic partners, colleagues, or friends? How do emotional reactions get in the way of real communication? This thoughtful, witty, and empathic book has already helped over 100,000 readers break through conflicts and transform their personal and professional relationships. Experienced therapist Mike Nichols provides vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener--and making yourself heard and understood, even in difficult situations.

The Lost Art of Listening, Second Edition

How Learning to Listen Can Improve Relationships

Author: Michael P. Nichols

Publisher: Guilford Press

ISBN: 9781606237366

Category: Psychology

Page: 314

View: 5993

One person talks; the other listens. It's so basic that we take it for granted. Unfortunately, most of us think of ourselves as better listeners than we actually are. Why do we so often fail to connect when speaking with family members, romantic partners, colleagues, or friends? How do emotional reactions get in the way of real communication? This thoughtful, witty, and empathic book has already helped over 125,000 readers break through conflicts and transform their personal and professional relationships. Experienced therapist Mike Nichols provides vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener--and making yourself heard and understood, even in difficult situations.

The Art of Listening

Author: Erich Fromm

Publisher: Open Road Media

ISBN: 1480401986

Category: Psychology

Page: 204

View: 9389

A thoughtful examination of psychotherapy from Erich Fromm, a celebrated leader in the field Over the course of a distinguished career, Erich Fromm built a reputation as a talented speaker and gifted psychoanalyst—the first specialization of this polymath. The Art of Listening is a transcription of a seminar Fromm gave in 1974 to American students in Switzerland. It provides insight into Fromm’s therapy techniques as well as his thoughts and mindset while working. In this intimate look at his profession, Fromm dismantles psychoanalysis and then reassembles it in a clear and engaging fashion. This ebook features an illustrated biography of Erich Fromm including rare images and never-before-seen documents from the author’s estate.

Power Listening

Mastering the Most Critical Business Skill of All

Author: Bernard T. Ferrari

Publisher: Penguin

ISBN: 1101560541

Category: Business & Economics

Page: 208

View: 5113

Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one

Just Listen

Discover the Secret to Getting Through to Absolutely Anyone

Author: Mark Goulston

Publisher: AMACOM Div American Mgmt Assn

ISBN: 081443648X

Category: Business & Economics

Page: 256

View: 6880

Do you ever feel like you're talking to a brick wall? The first step in persuading anyone to do anything is getting them to hear you out. But whether the person is a cynical colleague, furious customer, or overwhelmed spouse, their emotional barriers may be blocking your message. And if you can't break through, you can't move forward. Just Listen has helped tens of thousands of people tear down walls and establish productive communication. In this landmark book, veteran psychiatrist and business coach Mark Goulston reveals simple, proven techniques for moving people from resistance to consensus, explaining how to: Listen effectively Make even a total stranger—perhaps a potential client—feel "felt" Shift an angry or aggressive person into a calmer, more receptive state Use empathy jolts to quickly bridge communication gaps Turn negative people into assets using the "Magic Paradox" Achieve buy-in, the linchpin of all negotiation, persuasion, and sales And more Barricades between people become barriers to success and happiness, so getting through is not just a fine art—it's a crucial skill. With Just Listen, readers learn how to transform the "impossible" and "unreachable" people in their lives into true allies, loyal customers, and lifelong friends.

The Lost Art of Good Conversation

A Mindful Way to Connect with Others and Enrich Everyday Life

Author: Sakyong Mipham

Publisher: Harmony

ISBN: 0451499433

Category: Conversation

Page: 240

View: 7034

Cutting through all the white noise, chatter, and superficiality our cell phones and social media cause, one of Tibet's highest and most respected spiritual leaders offers simple and practical advice to help us increase our attentions spans, become better listeners, and strive to appreciate the people around us. In this easy to understand and helpful book, Sakyong Mipham provides inspiring ideas and practical tips on how to be more present in your day-to-day life, helping us to communicate in ways that elevates the dignity of everyone involved. Great for families, employees and employers and everyone who spend too much time on Facebook, Instagram, and feel "disconnected" in our "connected" world, Good Conversation is a journey back to basics.

We Need to Talk

How to Have Conversations That Matter

Author: Celeste Headlee

Publisher: HarperCollins

ISBN: 0062669028

Category: Self-Help

Page: 272

View: 1605

“WE NEED TO TALK.” In this urgent and insightful book, public radio journalist Celeste Headlee shows us how to bridge what divides us--by having real conversations BASED ON THE TED TALK WITH OVER 10 MILLION VIEWS NPR's Best Books of 2017 Winner of the 2017 Silver Nautilus Award in Relationships & Communication “We Need to Talk is an important read for a conversationally-challenged, disconnected age. Headlee is a talented, honest storyteller, and her advice has helped me become a better spouse, friend, and mother.” (Jessica Lahey, author of New York Times bestseller The Gift of Failure) Today most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist—and offers simple tools that can improve anyone’s communication. For example: BE THERE OR GO ELSEWHERE. Human beings are incapable of multitasking, and this is especially true of tasks that involve language. Think you can type up a few emails while on a business call, or hold a conversation with your child while texting your spouse? Think again. CHECK YOUR BIAS. The belief that your intelligence protects you from erroneous assumptions can end up making you more vulnerable to them. We all have blind spots that affect the way we view others. Check your bias before you judge someone else. HIDE YOUR PHONE. Don’t just put down your phone, put it away. New research suggests that the mere presence of a cell phone can negatively impact the quality of a conversation. Whether you’re struggling to communicate with your kid’s teacher at school, an employee at work, or the people you love the most—Headlee offers smart strategies that can help us all have conversations that matter.

Active Listening

Improve Your Ability to Listen and Lead

Author: Center for Creative Leadership (CCL),Michael H. Hoppe

Publisher: John Wiley & Sons

ISBN: 1118155327

Category: Business & Economics

Page: 32

View: 8111

Active listening is a person’s willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.

No Place to Hide

Facing Shame So We Can Find Self-respect

Author: Michael P. Nichols

Publisher: N.A

ISBN: 9781573920162

Category: Self-Help

Page: 366

View: 508

Each of us is controlled in some way by shame, one of the ugliest emotions in human experience. It saps our self-respect, builds walls between people, and forces us to create elaborate defenses to protect ourselves. This informative and practical analysis of the role of shame in our lives helps us to understand the root of our insecurity. Only by facing and coming to terms with our shame can we begin to resolve insecurities and become free to participate fully in life. Nichols discusses love and worth, the social sources of humiliation, the frustration of adolescence, and positive parenting, among other important topics, in this wonderful combination of clinical sophistication, common sense, and humanity!

Listening

the forgotten skill

Author: Madelyn Burley-Allen

Publisher: Wiley

ISBN: N.A

Category: Business & Economics

Page: 194

View: 2355

A proven program for turning effective listening into a powerful business tool Managers and other employees spend more than 40 percent of their time listening to other people but often do it so poorly that the result is misunderstood instructions, misdirected projects, and erroneous actions--millions of dollars' worth of mistakes just because most people don't know how to listen. In this new edition of her classic guide to the art of effective listening, Madelyn Burley-Allen shows you how to acquire active, productive listening skills and put them to work for you--professionally, socially, and personally. With her time-tested techniques, you'll learn how to: * Eliminate distractions and improve your concentration on what is being said * Locate key words, phrases, and ideas while listening * Cut through your own listening biases * Interpret body language clues * Ask constructive, nonthreatening questions that elicit real information * Get others to listen to you * Master a whole range of listening skills that you can use on the job and in your personal life Listening: The Forgotten Skill uses an interactive learning approach with work-sheets, charts, graphs, and self-tests that help you pace and monitor your own progress.

The Inner Game of Tennis

The Classic Guide to the Mental Side of Peak Performance

Author: W. Timothy Gallwey

Publisher: Random House

ISBN: 9780307758859

Category: Sports & Recreation

Page: 160

View: 8336

The Inner Game of Tennis is a revolutionary program for overcoming the self-doubt, nervousness, and lapses of concentration that can keep a player from winning. Now available in a revised paperback edition, this classic bestseller can change the way the game of tennis is played. From the Trade Paperback edition.

The Art of Game Design

A Book of Lenses, Second Edition

Author: Jesse Schell

Publisher: CRC Press

ISBN: 1498759564

Category: Computers

Page: 600

View: 1499

Good game design happens when you view your game from as many perspectives as possible. Written by one of the world's top game designers, The Art of Game Design presents 100+ sets of questions, or different lenses, for viewing a game’s design, encompassing diverse fields such as psychology, architecture, music, visual design, film, software engineering, theme park design, mathematics, puzzle design, and anthropology. This Second Edition of a Game Developer Front Line Award winner: Describes the deepest and most fundamental principles of game design Demonstrates how tactics used in board, card, and athletic games also work in top-quality video games Contains valuable insight from Jesse Schell, the former chair of the International Game Developers Association and award-winning designer of Disney online games The Art of Game Design, Second Edition gives readers useful perspectives on how to make better game designs faster. It provides practical instruction on creating world-class games that will be played again and again.

Listening Well

The Art of Empathic Understanding

Author: William R. Miller

Publisher: Wipf and Stock Publishers

ISBN: 1532634854

Category: Self-Help

Page: 114

View: 5446

Are you a good listener? How well do you really know the people around you? A capacity for empathic understanding is hard-wired in our brains, but its full expression involves particular listening skills that are seldom learned through ordinary experience. Through clear explanation, specific examples, and practical exercises, Dr. Miller offers a step-by-step process for developing your skillfulness in empathic listening. With a solid basis in sixty years of scientific research, these communication skills are not limited to professionals, and can be learned and applied in your everyday life. Instead of assuming that you know the meaning of what you think you heard, empathic listening lets you develop a more accurate understanding and prevent miscommunication. Empathic understanding can help to deepen personal relationships, alleviate conflict, communicate across differences, and promote positive change. The author also discusses skills for expressing yourself clearly, and for strengthening close relationships and friendships. Through empathic understanding you have access to life experience far beyond your own, and over time, listening well and deeply becomes a way of being, fostering a compassionate and patient acceptance of human frailties—those of others as well as your own.

The Listening Life

Embracing Attentiveness in a World of Distraction

Author: Adam S. McHugh

Publisher: InterVarsity Press

ISBN: 0830844120

Category: Psychology

Page: 224

View: 2293

Listening is an essential skill for healthy relationships, both with God and with other people. But it is more than that: listening is a way of life. Adam McHugh places listening at the heart of our spirituality, our relationships and our mission. Heed the call to the listening life, and hear what God is doing in you and the world.

Stop Arguing with Your Kids

How to Win the Battle of Wills by Making Your Children Feel Heard

Author: Michael P. Nichols

Publisher: Guilford Press

ISBN: 160918940X

Category: Psychology

Page: 229

View: 8974

For parents fed up with constant challenges to their authority-but who dread becoming tyrants in their own homes-this book provides a powerful new alternative to "because I said so." Trusted family therapist and author Michael P. Nichols takes on the number-one problem of parents today with the insight and humor that has made his earlier The Lost Art of Listening an enduring bestseller. Presented is a simple, easy-to-follow, yet remarkably effective way to put an end to arguments by refusing to argue back. Instead, the techniques of responsive listening help parents open up better communication in the family; create an atmosphere of respect and cooperation; and take children's feelings into account-without giving in to their demands. Loads of realistic examples help parents defuse whining and defiance and manage common conflicts with preschoolers to teens.

Between Therapist and Client

The New Relationship

Author: Michael Kahn

Publisher: Macmillan

ISBN: 0805071008

Category: Medical

Page: 224

View: 6179

Perhaps the most important aspect of the therapeutic process is the relationship between therapist and client. For years, two major schools of thought have strongly disagreed about what the nature of that relationship should be. The humanists emphasized warmth and empathy. The psychoanalysts kept a neutral, cool distance. Recently, however, the beginnings of a reconciliation between these traditions have opened new possibilities for the way therapists relate to clients. In Between Therapist and Client, Michael Kahn shows why this new consensus is promising. Beginning with Freud's discovery of transference, Kahn traces the history of the clinical relationship from Carl Rogers' introduction of humanistic concerns through Merton Gill's theory and technique of transference analysis, to the pioneering work of Heinz Kohut, who has most successfully brought together psychoanalytic and humanistic thought. Using vivid examples from his own practice, Kahn shows how a coherent synthesis of these various approaches leads to the most successful clinical relationships. Completely updated with greater discussion of ethics and countertransference, the new edition of Between Therapist and Client is essential reading for those in psychotherapy both therapist and client.

Talking to 'Crazy'

How to Deal with the Irrational and Impossible People in Your Life

Author: Mark Goulston

Publisher: AMACOM

ISBN: 0814439594

Category: Business & Economics

Page: 272

View: 6729

“[Goulston’s]ideas are a bit counter-intuitive but they really do shift the dynamic and help people diffuse and disarm the irrational person leading to more positive outcomes.” -- Online MBA Because some people are beyond difficult... Let’s face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone who’s out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all—the downright irrational. As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can’t simply argue it away. The key to handling irrational people is to learn to lean into the crazy—to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals: Why people act the way they do • How instinctive responses can exacerbate the situation—and what to do instead • When to confront a problem and when to walk away • How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll • And much more You can’t reason with unreasonable people—but you can reach them. This powerful and practical book shows you how.

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Author: Kerry Patterson,Joseph Grenny,Ron McMillan,Al Switzler

Publisher: McGraw Hill Professional

ISBN: 0071772200

Category: Business & Economics

Page: 288

View: 5582

The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

World Without Mind

The Existential Threat of Big Tech

Author: Franklin Foer

Publisher: Penguin

ISBN: 1101981113

Category: HISTORY

Page: 257

View: 2963

Elegantly tracing the intellectual history of computer science, Foer puts the DNA of the very idea of "tech" under the microscope. Google, Facebook, Apple, and Amazon, he argues, are breaking laws intended to protect intellectual property and privacy. This is not the path towards freedom and prosperity, but the total automation and homogenization of our social, political, and intellectual lives. Today's corporate giants want access to every facet of our identities and influence over every corner of our lives. Foer both indicts these companies, and shapes a path towards reining them in.