The Boomerang Principle

Inspire Lifetime Loyalty from Your Employees

Author: Lee Caraher

Publisher: Routledge

ISBN: 135181656X

Category: Business & Economics

Page: 194

View: 479

It is rare today for employees to stay with one organization for the long tenures that were the norm before the Great Recession. In fact, "job hopping" is the new norm, especially for Millennials. In The Boomerang Principle, companies learn how to leverage this fact rather than fear it. By engendering a lifetime of loyalty from former employees, leaders can see them "return" in the form of customers, partners, clients, advocates, contractors, and even returning employees. Author Lee Caraher has built several companies and managed many Millennials along the way. In her first book, Millennials & Management, she shared her wisdom on how to get an intergenerational workforce to contribute to the larger goals of the organization. In this follow-up book, she shifts the emphasis to creating valuable, long-lasting relationships with your employees to ensure they remain your biggest fans, even if they leave the company. The Boomerang Principle is a pragmatic answer to the outdated corporate mindset around employee turnover. Instead, it shifts the focus to creating lifetime loyalty from your alumni who will bring back business again and again.

Fifty Two Terrific Tips

Guaranteed to Improve Your Selling and Service

Author: Jurek Leon

Publisher: Bob's Books

ISBN: 0957708734

Category: Customer relations

Page: 51

View: 9840

Topics covered Incc. Attitude & motivation, customer service, dealing with difficult people, marketing, promotion & sales tips.

How to Succeed at Retail

Winning Case Studies and Strategies for Retailers and Brands

Author: Keith Lincoln,Lars Thomassen

Publisher: Kogan Page Publishers

ISBN: 0749450169

Category: Business & Economics

Page: 207

View: 9166

Who are the world's best retail brands? Is there a formula for success you can learn from? How to Succeed at Retail helps you find the key factors that will make you successful. Building on the process introduced in the international bestseller Retailization, it begins by encouraging you to become 'retail obsessed' and to think strategically, creatively and operationally in a retail context. It then illustrates success in action with 25 winning international case studies that show you some inspirational ways forward. Fast paced and accessible, it concludes with an operational methodology which can be applied to any and every business. By introducing you to new ideas, winning cases and real tools, How to Succeed at Retail will help you to develop and implement an actionable brand vision. An accompanying website provides access to further case studies, strategies, tools and downloads.

Straight to the Heart of Genesis

60 Bite-Sized Insights

Author: Phil Moore

Publisher: Monarch Books

ISBN: 0857210017

Category: Religion

Page: 270

View: 8462

Straight to the Heart is a series of devotional commentaries for those who appreciate the insights and sound research found in commentaries but find scholarly writing dry and lacking in personal application. The books in the series do not cover the whole text, but focus on key sections which communicate the main themes of each book. Although the tone is light, the text is full of useful application and backed by substantial scholarship. Its clear, thought-provoking insights will feed both mind and soul.

Crowning the Customer

How To Become Customer-Driven

Author: Sen. Feargal Quinn

Publisher: The O'Brien Press

ISBN: 1847174507

Category: Business & Economics

Page: 160

View: 5907

How to become Customer Driven Customer service is the competitive business battleground of the twenty-first century. This book, by an internationally acclaimed entrepreneur, is a hands-on guide for people who run businesses or work in them, written in simple jargon-free style. He explains: The 'Boomerang Principle' (bringing the customer back) How to get the feel of the market place How to listen effectively to the customer Customer panels Why you should increase the number of complaints How to introduce fun and surprise into business. An essential handbook for managers, company directors, employees and students.

The MacArthur Bible Commentary

Author: John F. MacArthur

Publisher: Thomas Nelson

ISBN: 1418562246

Category: Religion

Page: 2080

View: 3644

The MacArthur Bible Commentary treats every passage of the OT and NT phrase by phrase, with hundreds of word studies as sidebars throughout.

The Pinnacle Principle

How to Maximise Your Potential

Author: Peter Thomson

Publisher: Simon & Schuster International

ISBN: 9780684868325

Category: Business & Economics

Page: 256

View: 1544

Winning with people

discover the people principles that work for you every time

Author: John C. Maxwell

Publisher: Thomas Nelson Publishers


Category: Business & Economics

Page: 275

View: 8157

Tools to improve your existing relationships as well as begin new ones.

Das Buch ohne Bilder

Das verrückteste Vorlesebuch – mit einer Audio-Lesung von Adnan Maral

Author: B.J. Novak

Publisher: Blanvalet Verlag

ISBN: 3641175135

Category: Juvenile Fiction

Page: 52

View: 2742

Sie werden sicher denken, dass ein Buch ohne Bilder langweilig und sehr ernst ist. Außer ... wenn das Buch so funktioniert: Alles, was in diesem Buch steht, MUSS vorgelesen werden. Selbst wenn da steht: BLORK oder BLuuRF. Selbst wenn es sich um ein absurdes Lied handelt, das davon erzählt, wie Sie einen Floh zum Frühstück verspeisen. Selbst wenn dieses Buch Sie dazu bringt, komische und peinliche Geräusche zu machen. Und vor allem – wenn Sie und Ihre Kinder nicht mehr aufhören können zu lachen! Wunderbar schräg und total albern – Das Buch ohne Bilder gehört zu den Büchern, die Kinder immer wieder vorgelesen haben wollen und Eltern immer wieder gerne vorlesen. Sagen Sie nicht, wir hätten Sie nicht gewarnt – dieses Buch kennt kein Erbarmen! Mit Audio-Lesung. Gesamtspielzeit: 4:50 Min. E-Book mit Audio-Links: Je nach Hardware/Software können die Audio-Links direkt auf dem Endgerät abgespielt werden. In jedem Fall können die Audio-Links über jede Browser-Software geöffnet und über ein Audiogerät abgespielt werden.

Aus der Welt

Grenzen der Entscheidung oder Eine Freundschaft, die unser Denken verändert hat

Author: Michael Lewis

Publisher: Campus Verlag

ISBN: 3593506866


Page: 359

View: 8544

Lewis verknüpft die Biografien der beiden Psychologen Daniel Kahneman und Amos Tversky mit ihren Forschungsarbeiten und zeigt, wie aus ihren Arbeiten eine neue Wissenschaftsdisziplin, die Verhaltensökonomik, entstehen konnte.

Tales of a New America

Author: Robert B. Reich

Publisher: Crown


Category: Political Science

Page: 290

View: 5695

An analysis of four political myths demonstrates how current political thinking fails to accommodate the economic realities of an interdependent global economy and points the way toward a new public philosophy

Soul Food

52 Principles of Black Entrepreneurial Success

Author: Robert L. Wallace

Publisher: Perseus Books Group


Category: Business & Economics

Page: 246

View: 4983

A collection of inspiring stories details the successes of fifty-two African-American entrepreneurs, in a collection that offers helpful guidance on how to achieve business success. 15,000 first printing.

Boomerang Joy

Joy that Goes Around, Comes Around : 60 Devotions

Author: Barbara Johnson

Publisher: Zondervan Publishing Company

ISBN: 9780310220060

Category: Religion

Page: 250

View: 615

Barbara Johnson's lighthearted devotional will increase your faith and joy. Included are cartoons from Closer to Home's John McPherson.

Power, Knowledge and Aborigines

Author: Bain Attwood,John Arnold

Publisher: N.A


Category: Aboriginal Australians

Page: 150

View: 3577

Special edition of the TJournal of Australian Studies' containing a collection of essays concerned with European Australians' ways of knowing Aborigines. Covers topics such as primitivism, nationalism and individualism in Australian popular culture and functionalism and historicism in colonial ethnography. Gives an overall critique of Aboriginalism based on assumptions on the nature of knowledge and power drawn from the work of Michael Foucault and Edward Said. Published in association with the National Centre for Australian Studies.

Maximum Achievement

Strategies and Skills That Will Unlock Your Hidden Powers to Succeed

Author: Brian Tracy

Publisher: Fireside

ISBN: 9780684803319

Category: Business & Economics

Page: 352

View: 1544

Blueprint for positive change that will help readers achieve business success

Up the loyalty ladder

turning sometime customers into full-time advocates of your business

Author: Murray Raphel,Neil Raphel

Publisher: Harperbusiness


Category: Business & Economics

Page: 289

View: 7528

Argues that customer service can be a competitive edge, and offers advice on impressing customers and winning their loyalty

Scribner's Magazine

Author: Edward Livermore Burlingame,Robert Bridges,Alfred Sheppard Dashiell,Harlan Logan

Publisher: N.A


Category: American periodicals

Page: N.A

View: 8072