Reference and Information Services: An Introduction, 4th Edition

An Introduction, Fourth Edition

Author: Richard E Bopp,Linda C. Smith

Publisher: ABC-CLIO

ISBN: 1598848178

Category: Language Arts & Disciplines

Page: 743

View: 390

Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries. A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study. A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.

Reference and Information Services in the 21st Century

An Introduction

Author: Kay Ann Cassell,Uma Hiremath

Publisher: Neal Schuman Pub

ISBN: 9781555706722

Category: Language Arts & Disciplines

Page: 461

View: 7563

Selected by educators nationwide as the best preparation for students and practitioners alike. Kay Ann Cassell and Uma Hiremath expand on their tremendously successful approach to reference service with this new second edition of their revolutionary text. This practical guide teaches failsafe methods for identifying important materials by matching specific types of questions to the best available sources regardless of format. There's a completely new chapter on using cutting-edge technology plus expanded coverage of marketing reference service, and providing chat and IM reference. Of particular value to practitioners is the discussion of staff competencies needed now and in the future. Reference and Information Services in the 21st Century is comprehensive in its coverage, with sections on fundamental concepts, major reference sources, special topics in reference and information work (including separate chapters on reader's advisory and youth services written by acclaimed expert Mary Kay Chelton who has added coverage of non-fiction), and developing and managing reference collections and services. Fresh material covers pertinent new topics in reference services and technology, including competencies and training in Web site development and maintenance, database evaluation, RSS feeds, blogs, popular social networking sites such as Facebook, and the ability to provide reference service across multiple formats. Guided by a national advisory board of educators and practitioners, this landmark text expertly combines both practical elements and guiding principles, and is sure to be useful to LIS educators, students, and both novice and experienced reference professionals. Instructors: Adoption entitles you to a free instructional CD-ROM featuring discussion questions, assignments, and PowerPoint presentations for each chapter. E-mail [email protected] for more information.

Reference and Information Services

An Introduction

Author: Kay Ann Cassell,Uma Hiremath

Publisher: American Library Association

ISBN: 1555708595

Category: Language Arts & Disciplines

Page: 510

View: 2433

Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is in a constant state of flux. Learning the skill sets of a worthy reference librarian can be challenging, unending, rewarding, and-- yes, fun.

The Human Side of Reference and Information Services in Academic Libraries

Adding Value in the Digital World

Author: Lesley Farmer

Publisher: Elsevier

ISBN: 1780631006

Category: Language Arts & Disciplines

Page: 160

View: 9201

This book examines the questions: how academic libraries provide value-added reference and information services in the digital age. It provides best practices from a global perspective. The book starts by looking at the information needs and info-seeking behaviours of university students and faculty. Then it examines the use cycle: consumer, instruction, and producer. It examines the resource cycle: collection development, instructor, maintenance. What are the essential elements of reference: orientation, instruction, collaborative planning, products? Focuses on information needs and information-seeking behaviours of academic library stakeholders (faculty, students, community) Focuses on technologies: impact on reference and information services (selection, access, interaction, instruction, administration), focusing on the human issues Emphasizes collaborative aspects of reference/info services (with faculty for program/course instruction, with computer services for digital integration, with other libraries for resource

Reference and information services

an introduction

Author: Richard E. Bopp,Linda C. Smith

Publisher: Libraries Unltd Inc

ISBN: 9781563086212

Category: Language Arts & Disciplines

Page: 617

View: 679

Updated to reflect the latest trends and the newest sources commonly used for reference work, this latest edition of the highly acclaimed text includes a more detailed discussion of a wider range of reference-related services--including interlibrary loan, document delivery, and readers' advisory services. There is also increased attention to ethical issues and a stronger focus on user-centered services, both face-to-face and mediated by technology. In addition, the authors discuss Web sites of significant value and the impact of the Internet on reference services.

Introduction to Reference and Information Services in Today's School Library

Author: Lesley S.J. Farmer

Publisher: Rowman & Littlefield

ISBN: 0810887193

Category: Language Arts & Disciplines

Page: 196

View: 7712

In Introduction to Reference and Information Services in Today's School Library, one of America’s premier school library educators covers the A-Z of both reference and information services for today’s library. Lesley Farmer discusses everything from teaching students how to use sources to both in-person and virtual reference service.

Reference and Information Services: An Introduction, 5th Edition

An Introduction

Author: Linda C. Smith,Melissa A. Wong

Publisher: ABC-CLIO

ISBN: 1440836973

Category: Language Arts & Disciplines

Page: 880

View: 591

Thoroughly updated, this is the essential guide to one of the most fundamental fields in the library profession. It links you—and through you, your patrons—to the significant changes that have occurred in reference and information sciences with emphasis on the growth of digital content. • Provides a comprehensive text edited by two highly regarded experts in reference and academic librarianship, Linda C. Smith and Melissa A. Wong, with chapters written by some of the best minds in the library science field • Includes newly updated information that reflects today's realities in reference service with an indication of how reference service may be provided to meet changing patron needs in the future • Encompasses the effective use of print sources, free online sources, and fee-based sources • Features individual chapters that can be used for in-service staff training or in student course packs

Reference and Information Services

An Introduction

Author: Linda C. Smith,Melissa Autumn Wong

Publisher: Libraries Unlimited

ISBN: 9781440836961

Category: Language Arts & Disciplines

Page: 744

View: 7866

Thoroughly updated, this go-to work links you—and though you, your patrons—to the significant changes that have occurred in reference and information sciences thanks to the growth in digital content.

International Aspects of Reference and Information Services

Author: Bill Katz,William A. Katz,Ruth A. Fraley

Publisher: Psychology Press

ISBN: 9780866565738

Category: Language Arts & Disciplines

Page: 244

View: 7771

A stimulating and informative appraisal of the international librarianship scene and the reference service function. Experts discuss how international reference services can be improved to facilitate true exchange of information around the world. They look squarely at problems and provide answers to a host of pertinent questions, such as information counseling and policies, reference services and global awareness, integrating a central reference international studies program, and more.

Reference and Information Services

A Reader for Today

Author: William A. Katz

Publisher: Metuchen, N.J. : Scarecrow Press

ISBN: N.A

Category: Language Arts & Disciplines

Page: 425

View: 9909

Nothing changes faster in today's libraries than reference services. The purpose of this collection of thirty articles is to help both the beginner and the experienced librarian keep up with that change through the explanations and points of view of leaders in the field. This volume, like the first two (1978 and 1982), brings together in a single, convenient place a representative view of today's reference and information services for students, teachers, and librarians. It can be used alone, or in conjunction with the author's fifth edition of 'Introduction to Reference Work' (McGraw-Hill, 1986, 2 vols.). All of the pieces in this collection are cited in one of those two volumes.

Evolution in Reference and Information Services

The Impact of the Internet

Author: Di Su

Publisher: Routledge

ISBN: 9780789017239

Category: Computers

Page: 230

View: 8920

Explore ways to bring and keep your library¿s electronic services up to date! From editor Di Su: "Some years ago, if you were told that a library¿s catalog would be available on a 24/7/365 basis, you'd think it was just another fiction. Perhaps as influential as Johannes Gutenberg's invention of movable type printing, the Internet is one of the most significant happenings in the information world in modern times." In addition to showing you how library services have been influenced and enhanced by the advent of the Internet, Evolution in Reference and Information Services: The Impact of the Internet will enable you to make the most of the new opportunities that current technologies offer. This valuable book will also help you and your library avoid the pitfalls and new challenges to professional competency that come along with electronic research. Evolution in Reference and Information Services: gives you a review of the history of electronic reference looks at the increasing role of librarians as teachers and providers of technical help for users provides case studies and ways to evaluate electronic research methods suggests strategies for providing effective electronic services examines government Web sites explores Internet sources of health information shows you how to establish electronic services through your library¿s portal site looks at how to manage a library computer lab and much more!

International Aspects of Reference and Information Services

Author: Bill Katz,William A. Katz,Ruth A. Fraley

Publisher: Psychology Press

ISBN: 9780866565738

Category: Language Arts & Disciplines

Page: 244

View: 1578

A stimulating and informative appraisal of the international librarianship scene and the reference service function. Experts discuss how international reference services can be improved to facilitate true exchange of information around the world. They look squarely at problems and provide answers to a host of pertinent questions, such as information counseling and policies, reference services and global awareness, integrating a central reference international studies program, and more.

Guidelines for Reference and Information Services in Public Libraries

Author: N.A

Publisher: Library Assn Pub Limited

ISBN: N.A

Category: Language Arts & Disciplines

Page: 60

View: 6182

This guide constitutes The Library Association's policy statement and recommendations on the nature and quality of library provision in reference and information services in public libraries. Based on current good practice, it identifies the key areas and main factors which provide a benchmark for acceptable standards of practice.

Evolution in Reference and Information Services

The Impact of the Internet

Author: Linda S Katz

Publisher: Routledge

ISBN: 1135791686

Category: Language Arts & Disciplines

Page: 252

View: 2609

Explore ways to bring and keep your library’s electronic services up to date! From editor Di Su: “Some years ago, if you were told that a library’s catalog would be available on a 24/7/365 basis, you’d think it was just another fiction. Perhaps as influential as Johannes Gutenberg’s invention of movable type printing, the Internet is one of the most significant happenings in the information world in modern times.” In addition to showing you how library services have been influenced and enhanced by the advent of the Internet, Evolution in Reference and Information Services: The Impact of the Internet will enable you to make the most of the new opportunities that current technologies offer. This valuable book will also help you and your library avoid the pitfalls and new challenges to professional competency that come along with electronic research. Evolution in Reference and Information Services: gives you a review of the history of electronic reference looks at the increasing role of librarians as teachers and providers of technical help for users provides case studies and ways to evaluate electronic research methods suggests strategies for providing effective electronic services examines government Web sites explores Internet sources of health information shows you how to establish electronic services through your library’s portal site looks at how to manage a library computer lab and much more!

Library Reference Services and Information Literacy: Models for Academic Institutions

Models for Academic Institutions

Author: Cordell, Rosanne M.

Publisher: IGI Global

ISBN: 1466642424

Category: Language Arts & Disciplines

Page: 254

View: 3454

As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries also revisit the ways in which reference and instruction services are organized and implemented. Library Reference Services and Information Literacy: Models for Academic Institutions not only advocates for a more intentional integration of reference and instructional services, but it also provides organizational background, staff objectives, and various successes and challenges that have already been experienced by real institutions. This publication is an important reference source for librarians, practitioners, and university leaders who wish to maximize the current utilization of their resources.

INFORMATION SOURCES, SERVICES AND SYSTEMS

Author: GURDEV SINGH

Publisher: PHI Learning Pvt. Ltd.

ISBN: 8120346394

Category: Language Arts & Disciplines

Page: 536

View: 9844

Reference and information services are considered an important activity of a modern library. This comprehensive and student-friendly book discusses in detail different types of information and reference sources and services, such as encyclopaedias, directories, yearbooks, dictionaries, geographical sources, biographical sources, statistical sources and handbooks. The book is organised into four parts. Part I deals with various types of information sources such as documentary and non-documentary sources. Part II discusses different types of reference services, organisation of reference section and the role of the librarian in the digital age. Part III describes the wide range of information service such as Current Awareness Service (CAS) and Selective Dissemination of Information (SDI). Part IV provides an overview of important information systems such as National Information System for Science and Technology (NISSAT) and International System for Agricultural Science and Technology (AGRIS). The book is intended for the undergraduate and postgraduate students of library science. Besides, it will also be very useful for librarians, information scientists, and information professionals. Salient Features Deals with both theoretical and practical aspects of information sources and services. Discusses various types of information sources and services keeping in view the latest trends and developments in the field. Presents the concepts related to information sources and services in a systematic and accessible way.