Program Evaluation and Performance Measurement

An Introduction to Practice

Author: James C. McDavid,Irene Huse,Laura R. L. Hawthorn

Publisher: SAGE Publications

ISBN: 145228959X

Category: Social Science

Page: 560

View: 8583

Program Evaluation and Performance Measurement: An Introduction to Practice, Second Edition offers an accessible, practical introduction to program evaluation and performance measurement for public and non-profit organizations, and has been extensively updated since the first edition. Using examples, it covers topics in a detailed fashion, making it a useful guide for students as well as practitioners who are participating in program evaluations or constructing and implementing performance measurement systems. Authors James C. McDavid, Irene Huse, and Laura R. L. Hawthorn guide readers through conducting quantitative and qualitative program evaluations, needs assessments, cost-benefit and cost-effectiveness analyses, as well as constructing, implementing and using performance measurement systems. The importance of professional judgment is highlighted throughout the book as an intrinsic feature of evaluation practice.

Program Evaluation & Performance Measurement

An Introduction to Practice

Author: James C. McDavid,Laura R. L. Hawthorn

Publisher: SAGE

ISBN: 9781412906685

Category: Social Science

Page: 477

View: 7553

Program Evaluation and Performance Measurement integrates performance measurement into evaluation practice and shows how the skills that are essential for building program evaluation expertise are also important foundations for performance measurement. The importance of sound professional judgment is highlighted throughout the book and the final chapter offers ways that evaluation professionals can develop their professional judgment. The text discusses the realities of organizational politics and incentives for managers and evaluators. It balances the importance of good evaluation methods with the resource and organizational constraints that almost always affect the choices that evaluators make as they do their work. The book does not assume a thorough understanding of research methods and design, instead guiding the reader through a systematic introduction to these topics. Nor does the book assume a knowledge of statistics, although there are some sections that do outline the role that statistics play in evaluations.

Public Program Evaluation

A Statistical Guide

Author: Laura Langbein

Publisher: Routledge

ISBN: 1315497883

Category: Business & Economics

Page: 290

View: 7471

First Published in 2007. Routledge is an imprint of Taylor & Francis, an Informa company.

Investment Performance Measurement

Evaluating and Presenting Results

Author: Philip Lawton, CFA,Todd Jankowski, CFA

Publisher: John Wiley & Sons

ISBN: 0470395028

Category: Business & Economics

Page: 970

View: 1231

Praise for Investment Performance Measurement "This volume contains the insights of more than fifty prominent authorities on performance measurement. It is a must-have, must-read book for anyone involved in measuring, analyzing, or explaining investment results." —John Schlifske, CFA, President and Chief Executive Officer, Russell Investments "Investment Performance Measurement: Evaluating and Presenting Results should be required reading for investors as well as investment performance professionals. This collection conveniently brings together some of the definitive texts on performance and risk analysis that are core to the investment profession." —Frances Barney, CFA, Managing Director, BNY Mellon Asset Servicing Performance & Risk Analytics "It is vitally important that performance analysts remain well versed in the academic work that has been published in their field. This book is unique in that it assembles some of the most important papers in the field of performance measurement into one volume. This book should be read by all performance analysts who are serious about advancing in their field." —Neil Riddles, CFA, CIPM, Hansberger Global Investors, Inc.

The Nonprofit Outcomes Toolbox

A Complete Guide to Program Effectiveness, Performance Measurement, and Results

Author: Robert M. Penna

Publisher: John Wiley & Sons

ISBN: 9781118044469

Category: Business & Economics

Page: 380

View: 1467

An invaluable guide to the outcome-based tools needed to help nonprofit organizations increase their effectiveness The Nonprofit Outcomes Toolbox identifies stages in the use of outcomes and shows you how to use specific facets of existing outcome models to improve performance and achieve meaningful results. Going beyond the familiar limits of the sector, this volume also illustrates how tools and approaches long in use in the corporate sector can be of great analytical and practical use to nonprofit, philanthropic, and governmental organizations . An outstanding resource for organizational and program leaders interested in improving performance, there is nothing else like this work currently available. Shows how to identify and set meaningful, sustainable outcomes Illustrates how to track and manage with outcomes Offers guidance in assessing capacity, and using outcome-based communications Features a companion Web site with the tools found in this book Providing the tools and explanations needed to achieve program success, this book is a complete resource for the nonprofit, governmental, or philanthropic professional striving for greater effectiveness in programs or organizations.

Measuring Performance in Public and Nonprofit Organizations

Author: Theodore H. Poister

Publisher: John Wiley & Sons

ISBN: 047036517X

Category: Business & Economics

Page: 320

View: 5209

In recent years, a commitment to increased accountability and improved performance has become essential in both governmental agencies and nonprofit organizations. To help managers and executives in their ongoing quest for greater accountability and improved performance Theodore H. Poister, offers a comprehensive resource for designing and implementing effective performance measurement systems at the agency level. The ideas, tools, and processes in this vital resource will help organizations develop measurement systems to support such results-oriented management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and employee incentive systems. Using this book as a guide, public and nonprofit organizations can accurately measure outputs, efficiency, productivity, effectiveness, service quality, and customer satisfaction, and use the resulting data to strengthen decision-making and improve agency and program performance. Read a Charity Channel review: http://charitychannel.com/publish/templates/?a=36&z=25

Performance Evaluation

Proven Approaches for Improving Program and Organizational Performance

Author: Ingrid J. Guerra-López

Publisher: John Wiley & Sons

ISBN: 1118504895

Category: Education

Page: 320

View: 8780

Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement.

Measuring the Performance of Human Service Programs

Author: Lawrence L. Martin,Peter M. Kettner

Publisher: SAGE

ISBN: 141297061X

Category: Social Science

Page: 147

View: 3651

Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more accountability, human service organizations are increasingly utilizing performance accountability and performance measurement as a way of demonstrating the efficiency, quality, and effectiveness of their programs. Measuring the Performance of Human Service Programs, Second Edition examines the reasons why performance measurement has become the major method of performance accountability today. In this second edition of their classic work, Martin & Kettner explain in detail how to develop and utilize output, quality, and outcome performance measures in human service programs. Special attention is given to the four types of outcome performance measures: numeric counts, standardized measures, level of functioning (LOF) scales and client satisfaction.

Performance Measurement, Reporting, Obstacles and Accountability

Recent Trends and Future Directions

Author: Paul G. Thomas

Publisher: ANU E Press

ISBN: 1920942793

Category: Performance

Page: 73

View: 4880

Identifies the ways that politics enters into the creation of performance measurement systems, the selection of the official and unofficial aims of such systems, the selection of performance criteria and measures, the interpretation of findings, the responses to such findings and the implications of performance reporting.

Performance Evaluation and Attribution of Security Portfolios

Author: Bernd R. Fischer,Russ Wermers

Publisher: Academic Press

ISBN: 0080926525

Category: Business & Economics

Page: 724

View: 5419

Just how successful is that investment? Measuring portfolio performance requires evaluation (measuring portfolio results against benchmarks) and attribution (determining individual results of the portfolio's parts), In this book, a professor and an asset manager show readers how to use theories, applications, and real data to understand these tools. Unlike others, Fischer and Wermers teach readers how to pick the theories and applications that fit their specific needs. With material inspired by the recent financial crisis, Fischer and Wermers bring new clarity to defining investment success. Gives readers the theories and the empirical tools to handle their own data Features practice problems formerly from the CFA Program curriculum.

Handbook of Training Evaluation and Measurement Methods

Author: Jack J. Phillips,Patricia Pulliam Phillips

Publisher: Routledge

ISBN: 1317632559

Category: Business & Economics

Page: 532

View: 3664

Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system. This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including: Developing a results-based approach to HRD Evaluation design Data collection and measuring success Calculating program costs and ROI Increasing management support for HRD programs. With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions. The Handbook of Training Evaluation and Measurement Methods is a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation.

Practical Program Evaluation For Criminal Justice

Author: Gennaro F. Vito,George E. Higgins

Publisher: Routledge

ISBN: 1455775460

Category: Social Science

Page: 178

View: 2843

Practical Program Evaluation for Criminal Justice shows readers how to apply the principles of fiscal responsibility, accountability, and evidence-based practice to criminal justice reform plans. Unlike other policy-based texts, which tend to focus more on implementation than assessment, this book provides applicable, step-by-step instruction on determining an initiative's necessity prior to its adoption (reducing the risk of wasting resources), as well as how to accurately gauge its effectiveness during initial roll-out stages. The book gradually introduces basic data analysis procedures and statistical techniques, which, once mastered, can be used to prove or disprove a program's worth. Lastly, the book introduces the types of stakeholders who should review evaluation results for quick action, as well as how to best structure reports to ensure their buy-in. Individually examines every major evaluation type (as well as the benefits, concerns, and constraints of each), including needs, theory, process, outcome/impact, and cost efficiency Defines the precise data points each evaluation type requires, and the exact manner in which this data can be collected Demonstrates how different types of evaluations can be used together to provide clear information regarding a program's overall performance level Cites and makes use of real-world policy evaluations and vetted programs

Using Performance Measurement to Improve Public and Nonprofit Programs

New Directions for Evaluation

Author: Kathryn E. Newcomer

Publisher: Jossey-Bass

ISBN: 9780787998462

Category: Psychology

Page: 102

View: 9461

Performance measurement is a very timely topic in the public and nonprofit sectors of the United States and in many countries around the world. Executive and legislative initiatives have required public managers to identify performance measures, set performance targets, and report on their progress toward meeting performance goals. Funders have similarly asked nonprofits to show results for the support provided them. Program managers and budget officers have eagerly sought help in designing performance measurement strategies and systems. Program evaluators can enhance current performance measurement efforts by bringing stakeholders together to clarify program goals and determine how best to report results.This volume critically reviews current design and use of performance measurement in public and nonprofit programs. The authors describe the context surrounding design and implementation of performance measurement systems, discuss best practices in performance measurement, and provide examples of the use of performance measurement in all levels of government and the nonprofit sector. This is the 75th issue of the quarterly journal New Directions for Evaluation.

Evaluation and Performance Measurement of Congestion Pricing Projects

Author: Benjamin Gerry Perez,Reno Giordano,Heidi Stamm

Publisher: Transportation Research Board

ISBN: 0309213614

Category: Congestion pricing

Page: 178

View: 4224

"These guidelines are intended for transportation practitioners involved in the planning, design, and operation of congestion-pricing projects. They will help agencies select or develop measures to evaluate these projects, collect the necessary data, track performance, and communicate the results to decision makers, users, and the general public. These guidelines will be valuable to all agencies who are using or considering congestion pricing to manage their roadway capacity."--Foreword.

Practical Portfolio Performance Measurement and Attribution

Author: Carl R. Bacon

Publisher: John Wiley & Sons

ISBN: 9781119995470

Category: Business & Economics

Page: 402

View: 2714

Performance measurement and attribution are key tools in informing investment decisions and strategies. Performance measurement is the quality control of the investment decision process, enabling money managers to calculate return, understand the behaviour of a portfolio of assets, communicate with clients and determine how performance can be improved. Focusing on the practical use and calculation of performance returns rather than the academic background, Practical Portfolio Performance Measurement and Attribution provides a clear guide to the role and implications of these methods in today's financial environment, enabling readers to apply their knowledge with immediate effect. Fully updated from the first edition, this book covers key new developments such as fixed income attribution, attribution of derivative instruments and alternative investment strategies, leverage and short positions, risk-adjusted performance measures for hedge funds plus updates on presentation standards. The book covers the mathematical aspects of the topic in an accessible and practical way, making this book an essential reference for anyone involved in asset management.

Handbook on Measurement, Assessment, and Evaluation in Higher Education

Author: Charles Secolsky,D. Brian Denison

Publisher: Routledge

ISBN: 113649782X

Category: Education

Page: 704

View: 6798

Increased demands for colleges and universities to engage in outcomes assessment for accountability purposes have accelerated the need to bridge the gap between higher education practice and the fields of measurement, assessment, and evaluation. The Handbook on Measurement, Assessment, and Evaluation in Higher Education provides higher education administrators, student affairs personnel, institutional researchers who generate and analyze data, and faculty with an integrated handbook of theory, method, and application. This valuable resource brings together applied terminology, analytical perspectives, and methodological advances from the fields of measurement, assessment, and evaluation to facilitate informed decision-making in higher education. Special Features: Contributing Authors are world-renowned scholars across the fields of measurement, assessment, and evaluation, including: Robert E. Stake, Trudy W. Banta, Michael J. Kolen, Noreen M. Webb, Kurt Geisinger, Robert J. Mislevy, Ronald K. Hambleton, Rebecca Zwick, John Creswell, and Margaret D. LeCompte. Depth of Coverage includes classroom assessment and student outcomes; assessment techniques for accountability and accreditation; test theory, item response theory, validity and reliability; qualitative, quantitative and mixed-methods evaluation; context and ethics of assessment. Questions and Exercises follow each Section to reinforce the valuable concepts and insights presented in the preceding chapters. Bridging the gap between practice in higher education with advances in measurement, assessment, and evaluation, this book enables educational decision-makers to engage in more sound professional judgment. This handbook provides higher education administrators with both high-level and detailed views into contemporary theories and practices, supplemented with guidance on how to apply them for the benefit of students and institutions.

Measuring Library Performance

Principles and Techniques

Author: Peter Brophy

Publisher: Facet Publishing

ISBN: 1856045935

Category: Language Arts & Disciplines

Page: 242

View: 8694

Measuring the performance of a library's services is one of the most crucial parts of providing a good service. This important book is the first to provide an accessible account of current thinking on the evaluation of library services, both traditional and - importantly - electronic library services. Illustrated throughout with a range of international examples across different types of libraries, this book will become the standard work on performance measurement. The book is structured to focus first of all on the intended user of the services (outcome and impact perspectives), then to look at the management of the service (output and process issues), then at evaluating the building blocks of services (input issues) and finally to draw together these strands by examining some of the broader frameworks for evaluation which have emerged. The book ends with an extensive Appendix with a description of key methodologies and suitable references. Each chapter includes suggestions for further reading as well as key references. The key areas addressed include: user satisfaction impact on users economic impact inputs evaluating processes counting the outputs acquiring content staff evaluating infrastructure benchmarking and balanced scorecard standards based approaches. Readership: The emphasis on principles and techniques in the book means that it is perfect reading for busy practitioners but it is also eminently suitable for students and researchers trying to get to grips with this tricky area.

Ten Steps to a Results-based Monitoring and Evaluation System

A Handbook for Development Practitioners

Author: Jody Zall Kusek,Ray C. Rist

Publisher: World Bank Publications

ISBN: 9780821382899

Category: Government productivity

Page: 248

View: 8671

An effective state is essential to achieving socio-economic and sustainable development. With the advent of globalization, there are growing pressures on governments and organizations around the world to be more responsive to the demands of internal and external stakeholders for good governance, accountability and transparency, greater development effectiveness, and delivery of tangible results. Governments, parliaments, citizens, the private sector, NGOs, civil society, international organizations and donors are among the stakeholders interested in better performance. As demands for greater accountability and real results have increased, there is an attendant need for enhanced results-based monitoring and evaluation of policies, programs, and projects. This Handbook provides a comprehensive ten-step model that will help guide development practitioners through the process of designing and building a results-based monitoring and evaluation system. These steps begin with a OC Readiness AssessmentOCO and take the practitioner through the design, management, and importantly, the sustainability of such systems. The Handbook describes each step in detail, the tasks needed to complete each one, and the tools available to help along the way."