Program Evaluation & Performance Measurement

An Introduction to Practice

Author: James C. McDavid,Laura R. L. Hawthorn

Publisher: SAGE

ISBN: 9781412906685

Category: Social Science

Page: 477

View: 3339

Program Evaluation and Performance Measurement integrates performance measurement into evaluation practice and shows how the skills that are essential for building program evaluation expertise are also important foundations for performance measurement. The importance of sound professional judgment is highlighted throughout the book and the final chapter offers ways that evaluation professionals can develop their professional judgment. The text discusses the realities of organizational politics and incentives for managers and evaluators. It balances the importance of good evaluation methods with the resource and organizational constraints that almost always affect the choices that evaluators make as they do their work. The book does not assume a thorough understanding of research methods and design, instead guiding the reader through a systematic introduction to these topics. Nor does the book assume a knowledge of statistics, although there are some sections that do outline the role that statistics play in evaluations.

Program Evaluation and Performance Measurement

An Introduction to Practice

Author: James C. McDavid,Irene Huse,Laura R. L. Hawthorn

Publisher: SAGE Publications

ISBN: 145228959X

Category: Social Science

Page: 560

View: 411

Program Evaluation and Performance Measurement: An Introduction to Practice, Second Edition offers an accessible, practical introduction to program evaluation and performance measurement for public and non-profit organizations, and has been extensively updated since the first edition. Using examples, it covers topics in a detailed fashion, making it a useful guide for students as well as practitioners who are participating in program evaluations or constructing and implementing performance measurement systems. Authors James C. McDavid, Irene Huse, and Laura R. L. Hawthorn guide readers through conducting quantitative and qualitative program evaluations, needs assessments, cost-benefit and cost-effectiveness analyses, as well as constructing, implementing and using performance measurement systems. The importance of professional judgment is highlighted throughout the book as an intrinsic feature of evaluation practice.

How to Measure Performance and Use Tests

Author: Lynn Lyons Morris,Carol T. Fitz-Gibbon,Elaine Lindheim

Publisher: SAGE

ISBN: 9780803931329

Category: Business & Economics

Page: 164

View: 8277

A key element in evaluation, performance measurement, is the subject of this volume, a substantially revised version of How to Measure Achievement of the original Kit. A new feature is the discussion of current issues in performance testing, including those related to legal challenges and test validity. The evaluator′s role in performance measurement is discussed, as is the suitability of existing performance measures. Where no appropriate test exists, the authors give step-by-step instructions on how to construct a scientifically reliable and valid one. The analysis and reporting of data gained from performance testing is also described.

Performance Management and Evaluation

New Directions for Evaluation, Number 137

Author: Steffen Bohni Nielsen,David E. K. Hunter

Publisher: John Wiley & Sons

ISBN: 1118646320

Category: Education

Page: 136

View: 648

This issue focuses on connections between performance management and evaluation, a contentious topic at the moment. It does so by placing evaluation and monitoring under the overarching concept of performance management, and then by investigating five complementarities between performance monitoring and measurement on the one hand, and evaluation on the other. These complementarities are: Sequential Informational Organizational Methodical Hierarchical. Several case studies discuss the uses and complementarities of evaluation and performance management in contexts including national and local governments and the work of government, philanthropic foundations, and a direct-service nonprofit agency. These cases illustrate the advantages and pitfalls in utilizing evaluative approaches within the context of performance management. This is the 137th volume of the Jossey-Bass quarterly report series New Directions for Evaluation, an official publication of the American Evaluation Association.

Performance Measurement, Evaluation, and Incentives

Author: William J. Bruns

Publisher: Island Press

ISBN: 9780875843506

Category: Business & Economics

Page: 310

View: 3806

Both managers and academics have expressed dissatisfaction with performance measurement, evaluation, and incentive systems now in use. This colloquium volume contains ten papers that present the best of contemporary field research on these issues. It emphasizes middle management, unlike other studies to date which have focused exclusively on CEOs. A central revelation is the need for evaluation and incentive systems to be dynamic. The book also shows how firms are learning new systems from other firms across international borders.

Investment Performance Measurement

Evaluating and Presenting Results

Author: Philip Lawton, CIPM,Todd Jankowski, CFA

Publisher: John Wiley & Sons

ISBN: 9780470473719

Category: Business & Economics

Page: 984

View: 4976

Investment Performance Measurement Over the past two decades, the importance of measuring, presenting, and evaluating investment performance results has dramatically increased. With the growth of capital market data services, the development of quantitative analytical techniques, and the widespread acceptance of Global Investment Performance Standards (GIPS®), this discipline has emerged as a central component of effective asset management and, thanks in part to the Certificate in Investment Performance Measurement (CIPM) program, has become a recognized area of specialization for investment professionals. That's why Investment Performance Measurement: Evaluating and Presenting Results—the second essential title in the CFA Institute Investment Perspectives series—has been created. CFA Institute has a long tradition of publishing content from industry thought leaders, and now this new collection offers unparalleled guidance to those working in the rapidly evolving field of investment management. Drawing from the Research Foundation of CFA Institute, the Financial Analysts Journal, CFA Institute Conference Proceedings Quarterly, CFA Magazine, and the CIPM curriculum, this reliable resource taps into the vast store of knowledge of some of today's most prominent thought leaders—from industry professionals to respected academics—who have focused on investment performance evaluation for a majority of their careers. Divided into five comprehensive parts, this timely volume opens with an extensive overview of performance measurement, attribution, and appraisal. Here, you'll become familiar with everything from the algebra of time-weighted and money-weighted rates of return to the objectives and techniques of performance appraisal. After this informative introduction, Investment Performance Measurement moves on to: Provide a solid understanding of the theoretical grounds for benchmarking and the trade-offs encountered during practice in Part II: Performance Measurement Describe the different aspects of attribution analysis as well as the determinants of portfolio performance in Part III: Performance Attribution Address everything from hedge fund risks and returns to fund management changes and equity style shifts in Part IV: Performance Appraisal Recount the history and explain the provisions of the GIPS standards—with attention paid to the many practical issues that arise in the course of its implementation—in Part V: Global Investment Performance Standards Filled with invaluable insights from more than fifty experienced contributors, this practical guide will enhance your understanding of investment performance measurement and put you in a better position to present and evaluate results in the most effective way possible.

Healthcare Performance Measurement

Systems Design and Evaluation

Author: Vahé A. Kazandjian,Terry Lied

Publisher: ASQ Quality Press

ISBN: 9780873894364

Category: Health & Fitness

Page: 234

View: 5639

The past decade has shown that performance measurement has gained prominence in the health care field. This breakthrough book addresses the urgent need for a systematic review and understanding of the science and art of performance measurement systems. Given the mandatory requirements toward accreditation, all health care providing organizations will have to demonstrate value through scientific, quantitative methods of measurement. No other book offers the much needed how-to guidance found in this reference. Written by well-recognized experts and authors in the healthcare field, the authors' provide step-by-step instruction on the design and evaluation of performance measurement systems. In understanding how a performance assessment project works, this book discusses the two most important disciplines for designing and evaluating performance systems: epidemiology and psychometrics. Each of these disciplines are discussed in length so the reader will understand why a systematic approach to assessment and evaluation of performance systems is necessary.

Evaluation and Performance Measurement of Congestion Pricing Projects

Author: Benjamin Gerry Perez,Reno Giordano,Heidi Stamm

Publisher: Transportation Research Board

ISBN: 0309213614

Category: Congestion pricing

Page: 178

View: 4569

"These guidelines are intended for transportation practitioners involved in the planning, design, and operation of congestion-pricing projects. They will help agencies select or develop measures to evaluate these projects, collect the necessary data, track performance, and communicate the results to decision makers, users, and the general public. These guidelines will be valuable to all agencies who are using or considering congestion pricing to manage their roadway capacity."--Foreword.

Using Performance Measurement to Improve Public and Nonprofit Programs

New Directions for Evaluation

Author: Kathryn E. Newcomer

Publisher: Jossey-Bass

ISBN: 9780787998462

Category: Psychology

Page: 102

View: 8884

Performance measurement is a very timely topic in the public and nonprofit sectors of the United States and in many countries around the world. Executive and legislative initiatives have required public managers to identify performance measures, set performance targets, and report on their progress toward meeting performance goals. Funders have similarly asked nonprofits to show results for the support provided them. Program managers and budget officers have eagerly sought help in designing performance measurement strategies and systems. Program evaluators can enhance current performance measurement efforts by bringing stakeholders together to clarify program goals and determine how best to report results.This volume critically reviews current design and use of performance measurement in public and nonprofit programs. The authors describe the context surrounding design and implementation of performance measurement systems, discuss best practices in performance measurement, and provide examples of the use of performance measurement in all levels of government and the nonprofit sector. This is the 75th issue of the quarterly journal New Directions for Evaluation.

Improving Public Services

International Experiences in Using Evaluation Tools to Measure Program Performance

Author: Douglas J. Besharov,Karen J. Baehler,Jacob Alex Klerman

Publisher: Oxford University Press

ISBN: 0190646055

Category:

Page: 368

View: 4168

The government performance movement has been in full swing for decades around the world. So, why do so many public programs and organizations continue to underperform? A major reason is that measuring the types of performance that people value most -- real outcomes for citizens -- continues to be an elusive goal. And why is performance measurement so difficult? Because performance managers have not taken full advantage of the tools and knowledge available in the field of program evaluation; the worlds of performance measurement and program evaluation have much to learn from each other, but they remain largely separate for reasons of history, politics, and inertia. Improving Public Services spotlights recent advances in the theory and practice of performance measurement with potential to bridge the divide. As the text's essays, case studies, and comparative analyses demonstrate, many of the challenges to outcome-based performance measurement are similar across national and cultural boundaries. And many of these challenges are amenable to solutions drawn from program evaluation, especially program theory as captured in logic models. Key issues addressed include designing and implementing high-performance contracts, using administrative data to measure performance and evaluate program effectiveness, minimizing the unintended consequences of performance-based incentive schemes, measuring qualities of governance as well as service delivery, and fitting performance systems to different institutional settings. The authors offer insights relevant to charitable organizations, private service providers, international bodies, municipalities, states, and national governments in developed, developing, and transitional countries. As the global debate over performance management rages on, this volume points to promising directions for future research and practice at the intersection of program evaluation and outcome-based public management.

Governance im 21. Jahrhundert

Author: OECD

Publisher: OECD Publishing

ISBN: 9789264589360

Category:

Page: 264

View: 7947

Mit dem Beginn des 21. Jahrhunderts stehen weitere dramatische Umwälzungen in Wirtschaft und Gesellschaft an der Tagesordnung. Der Bericht untersucht Chancen und Risiken wirtschaftlicher, gesellschaftlicher und technologischer Natur.

Evaluierungsforschung

Methoden zur Einschätzung von sozialen Reformprogrammen

Author: Carol H. Weiss

Publisher: Springer-Verlag

ISBN: 3322855902

Category: Social Science

Page: 193

View: 1427


Leading Change

Wie Sie Ihr Unternehmen in acht Schritten erfolgreich verändern

Author: John P. Kotter

Publisher: Vahlen

ISBN: 3800646153

Category: Fiction

Page: 158

View: 2912

John P. Kotters wegweisendes Werk Leading Change erschien 1996 und zählt heute zu den wichtigsten Managementbüchern überhaupt. Es wurde in zahlreiche Sprachen übersetzt und millionenfach verkauft. Der Druck auf Unternehmen, sich den permanent wandelnden internen und externen Einflüssen zu stellen, wird weiter zunehmen. Dabei gehört ein offener, aber professionell geführter Umgang mit Change-Prozessen zu den Wesensmerkmalen erfolgreicher Unternehmen im 21. Jahrhundert und zu den größten Herausforderungen in der Arbeit von Führungskräften. Einer der weltweit renommiertesten Experten auf diesem Gebiet hat basierend auf seinen Erfahrungen aus Forschung und Praxis einen visionären Text geschrieben, der zugleich inspirierend und gefüllt ist mit bedeutenden Implikationen für das Change-Management. Leading Change zeigt Ihnen, wie Sie Wandlungsprozesse in Unternehmen konsequent führen. Beginnend mit den Gründen, warum viele Unternehmen an Change-Prozessen scheitern, wird im Anschluss ein Acht-Stufen-Plan entwickelt, der Ihnen hilft, pragmatisch einen erfolgreichen Wandel zu gestalten. Wenn Sie wissen möchten, warum Ihre letzte Change-Initiative scheiterte, dann lesen Sie dieses Buch am besten gleich, sodass Ihr nächstes Projekt von Erfolg gekrönt wird. Ralf Dobelli, getabstract.com Leading Change is simply the best single work I have seen on strategy implementation. William C. Finnie, Editor-in-Chief Strategy & Leadership Leading Change ist ein weltweiter, zeitloser Bestseller. Werner Seidenschwarz, Seidenschwarz & Comp.

Handbook of Training Evaluation and Measurement Methods

Author: Jack J. Phillips,Patricia Pulliam Phillips

Publisher: Routledge

ISBN: 1317632559

Category: Business & Economics

Page: 532

View: 3135

Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system. This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including: Developing a results-based approach to HRD Evaluation design Data collection and measuring success Calculating program costs and ROI Increasing management support for HRD programs. With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions. The Handbook of Training Evaluation and Measurement Methods is a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation.

Assessment of Performance Measures for Public Health, Substance Abuse, and Mental Health

Author: National Research Council,Division of Behavioral and Social Sciences and Education,Commission on Behavioral and Social Sciences and Education,Panel on Performance Measures and Data for Public Health Performance Partnership Grants

Publisher: National Academies Press

ISBN: 9780309057967

Category: Medical

Page: 160

View: 8152

The U.S. Department of Health and Human Services is carrying out an ambitious new program to assure that funds for public health programs are spent as effectively as possible. Under the new program, every state will develop a set of performance objectives to measure its progress in terms of outcomes, processes, and capacity. In the first phase of the program, states are to propose such measures to be achieved over three to five years. This book examines the technical issues involved in the development of performance measures in 10 areas: mental health, substance abuse, HIV infection, sexually transmitted diseases, tuberculosis, immunization, chronic diseases, disability, rape, and emergency medical services. From more than 3,200 candidate measures proposed by researchers, policymakers, and public health professionals, the panel proposes more than 50 potential outcome measures. The book details the advantages and limitations of potential measures as well as the data sources that can support them. This volume will be an invaluable resource to everyone involved in public health.