Personal Conflict Management

Theory and Practice

Author: Suzanne Mccorkle,Melanie Reese

Publisher: Routledge

ISBN: 1315453797

Category: Language Arts & Disciplines

Page: 344

View: 441

Personal Conflict Management, 2nd edition details the common causes of conflict, showcases the theories that explain why conflict happens, presents strategies for managing conflict, and invites consideration of the risks of leaving conflict unsettled. This book also explores how gender, race, culture, generation, power, emotional intelligence, and trust affect how individuals perceive conflict and choose conflict tactics. Detailed attention is given to the role of listening and both competitive and cooperative negotiation tactics. Separate chapters explain how to deal with bullies and conflict via social media. The volume caps off its investigation of interpersonal conflict with chapters that: provide tools to analyze one’s conflicts and better choose strategic responses; examine the role of anger and apology during conflict; explore mediation technique; and evaluate how conflict occurs in different situations such as family, intimacy, work, and social media.

Personal Conflict Management

Sociology, Sociology

Author: CTI Reviews

Publisher: Cram101 Textbook Reviews

ISBN: 1467203874

Category: Education

Page: 44

View: 1453

Facts101 is your complete guide to Personal Conflict Management. In this book, you will learn topics such as Basic probability and counting rules, Probability analysis for discrete data, Probability analysis in the normal distribution, and Theory and methods of statistical sampling plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.

Anger and Conflict Management

Personal Handbook

Author: Gerry Dunne

Publisher: Personhood Press

ISBN: 9781932181098

Category: Family & Relationships

Page: 96

View: 1065

Annotation Anger and Conflict Management: Leader's Guide offers conflict management advice to adults and teens in connection with its companion text for participants, Anger and Conflict Management: Personal Handbook. The techniques illustrated encourage users to turn their anger around to interact peacefully and productively with associates and family. Leaders learn how to help participants understand the purposes of anger and channel it into constructive and useful actions. The personal handbook is a guided journal with ideas, short stories, and questions for students to answer in writing, enabling them to examine their personal responses to life's typical anger-provoking situations at home, work, school, and elsewhere.


Crime Victimization and Victim Services

Author: Idaho Coalition Against Sexual and Domestic Violence,Lisa Growette Bostaph,Danielle D. Swerin

Publisher: Wolters Kluwer Law & Business

ISBN: 1454861355

Category: Law

Page: 572

View: 1827

Victimology: Crime Victimization and Victim Services¿ is a text written for undergraduate students that provides a broad overview of the theoretical basis of victimology, and the role of victimology in today's criminal justice system. This multidisciplinary approach to crime victimization, crime victims, and victim services includes chapters written by authors from a variety of disciplines: criminal justice and criminology, counseling, nursing, social work, nonprofit organizations, law, student affairs, and public policy. Within each chapter, chapter highlights provide more in-depth information on a central concept, spotlights on pioneers in the field, and real world applications that demonstrate how the topic is currently being addressed in communities across the country. The authors' goal was to provide a more holistic perspective that is grounded in how theories arose from the real world experiences of victims in one cohesive text.

Managing Conflict and Negotiation

Author: B D Singh

Publisher: Excel Books India

ISBN: 9788174466426


Page: 297

View: 2789

Conflict is something inevitable. It is an integral part of our lives. Normally we work in groups and while working, we relate with our superiors, peers and juniors. While relating, more often than not, conflicting situations arise which take toll on our precious time and energy. Therefore, understanding and management of conflict become very important. This book deals with different conceptual aspects of conflict and its effective management. The most popular and effective style of resolving conflict is through dialogue, which is popularly known as negotiation. Through negotiation people deal with differences, which they do, consciously or unconsciously, throughout their lives. The part of the book dealing with negotiation takes care of the details about different aspects of negotiation – strategies, preparation, processes and multicultural and ethical dimensions related to it. The book contains live cases, which will provide useful insight on the theoretical and conceptual aspects to the students. The book will go a long way in meeting with the requirements of the management students by providing consolidated material on the subject.

Managing Interpersonal Conflict

Author: William A. Donohue,Robert Kolt

Publisher: SAGE

ISBN: 9780803933125

Category: Family & Relationships

Page: 171

View: 6107

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution. To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent issues. He argues that the key to managing conflict is to address differences collaboratively so that the parties can create better solutions and, ultimately, strengthen their relationships.

Mastering Principles and Practices in PMBOK, Prince 2, and Scrum

Using Essential Project Management Methods to Deliver Effective and Efficient Projects

Author: Jihane Roudias

Publisher: FT Press

ISBN: 0134060873

Category: Business & Economics

Page: 240

View: 5220

PMBOK®, PRINCE2®, and Scrum are today's three most widely recognized project management standards. The most successful project managers know how to draw on all three, and often combine them to deliver their projects more effectively and efficiently. In Mastering Principles and Practices in PMBOK, Prince2, and Scrum, Jihane Roudias shows project managers how these methods complement each other, how to integrate them, and how to troubleshoot projects involving any or all of them. Roudias illuminates core project concepts, processes, and areas of knowledge in each methodology, guides you in synthesizing them, and reviews the types of difficulties you may encounter in each project process. Drawing on extensive personal experience, Roudias also emphasizes the importance of project risk management, monitoring, and evaluation systems – and demonstrates how to use them to make timely and informed decisions at every stage of your project. For every project management practitioner and student pursuing PMBOK/PMI, PRINCE2, and/or Scrum certification, or seeking to use these methodologies together to achieve better project performance.

The Oxford Handbook of Conflict Management in Organizations

Author: William K. Roche,Paul Teague,Alexander J. S. Colvin

Publisher: OUP Oxford

ISBN: 019162456X

Category: Business & Economics

Page: 750

View: 3770

New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collective conflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and public sectors. New practices for managing conflict in organizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed. Part 1 examines the changing context of conflict management by addressing the main frameworks for understanding conflict management, the trend in conflict at work, developments in employment rights, and the influence of HRM on conflict management. Part 2 covers the main approaches to conflict management in organizations, addressing both conventional and alternative approaches to conflict resolution. Conventional grievance handling and third-party processes in conflict resolution are examined as well as the main ADR practices, including conflict management in non-union firms, the role of the organizational ombudsman, mediation, interest-based bargaining, line and supervisory management, and the concept of conflict management systems. Part 3 presents case studies of exemplars and innovators in the field, covering mediation in the US postal service, interest-based bargaining at Kaiser-Permanente, 'med-arb' in the New Zealand Police, and judicial mediation in UK employment tribunals. Part 4 covers international developments in conflict management in Germany, Japan, The United States, Australia, New Zealand, the United Kingdom and China. This Handbook gives a comprehensive overview of this growing field, which has seen an huge increase in programmes of study in university business and law schools and in executive education programmes.

Conflict Management for Libraries

Strategies for a Positive, Productive Workplace

Author: Jack G. Montgomery,Eleanor I. Cook,Patricia Jean Wagner,Glenda T. Hubbard

Publisher: American Library Association

ISBN: 9780838908907

Category: Language Arts & Disciplines

Page: 207

View: 8039

After a research survey, the expert authors examined the comon causes of workplace conflict in libraries. The authors have developed 17 scenarios of conflict, along with realistic ways to manage them.

The Impact of Gender Differences on the Conflict Management Styles of Managers in Bangladesh

An Analysis

Author: Khair Jahan Sogra

Publisher: Cambridge Scholars Publishing

ISBN: 144386854X

Category: Social Science

Page: 145

View: 7071

This book examines the impact of gender on the choice of conflict management styles of managers in Bangladesh. It explores the influence of contextual factors, including the present socio-cultural and economic changes taking place in Bangladesh, on the choice of conflict management styles of managers in Bangladesh and the factors that might create gender differences in managerial styles. In doing so, the book includes factors such as age, education, managerial hierarchy, gender role orientation, and gender stereotyped organisational environment, as well as biological sex. The book suggests that exhibiting socially expected roles and using conflict management modes do not occur in vacuums. Both factors are intensely affected by socio-cultural expectations governed by a rigid patriarchal system, organisational processes, and the magnitude of individuals’ unsatisfied needs. All these factors in various combinations affect the managerial styles of managers, and female managers imitate the well-accepted male managerial styles as a survival mechanism in the workplace. This results in no apparent gender differences in the preference of conflict management styles among managers, though the reasons for choosing a particular style may not be the same for females and males. This book also asserts that globally, organisations are steadily moving away from a mechanistic approach to a more humanistic approach, and with this changing management trend organisations have started appreciating the much-condemned 'feminine quality of relationship-oriented managerial style'. The book maintains that this gradual shift is also taking place in Bangladeshi organisations for certain jobs and organisations, and females are becoming sought-after employees. The cumulative effects of all these rapid changes transforming the socio-economic and socio-cultural expectations of the Bangladeshi population are leading to calls for urgent attention to the study of their long-term effects on patriarchy and gender relations in the workplace. This book is a step forward in that direction.

Conflict Management in International Missions

A field guide

Author: Olav Ofstad

Publisher: Routledge

ISBN: 1317639014

Category: Political Science

Page: 186

View: 4266

This book serves primarily as a field guide and curriculum for organisations training personnel for conflict management missions abroad. Currently, a gap exists between practitioners and academia in the field of conflict management and peacebuilding. Few practitioners have studied conflict management, and few academics have experience as field workers. Conflict literature contains a range of important insights and analyses, but is useful only to a limited degree to practitioners. This book provides practitioners with a much needed guidebook which is easy to understand, academically solid and which identifies with their mission and helps them relate to real-time challenges in the field. The book focuses on a number of case studies, including peacebuilding efforts in East Timor, and offers a range of practical advice for persons about to embark on a mission, from the receipt of an appointment to establishment in the field and encountering the realities and practical challenges that handling conflicts may imply. This book will be of much interest to students of conflict management, peacebuilding and conflict resolution, as well as practitioners in the field.

Resolving Personal and Organizational Conflict

Stories of Transformation and Forgiveness

Author: Kenneth Cloke,Joan Goldsmith

Publisher: Jossey-Bass


Category: Business & Economics

Page: 240

View: 6417

Learn how personal and organizational conflicts can be resolved by listening closely to the 'stories' people tell when they are in conflict, understanding why people tell their stories in the ways they do, and creating a third story that brings them together. This visionary book is written by Kenneth Cloke and Joan Goldsmith, two renowned mediators, who have used the narrative structure method successfully in their own mediation practice to move people in conflict from stubbornness, hostility, and fear to openness, collaboration, and forgiveness. Focusing on the transformative power of stories, Resolving Personal and Organizational Conflict includes an array of case studies from the authors' first-hand experience with thousands of clients. These case studies include the perspectives of all the parties in the conflict and cover a wide range of conflicts and disputes.

Peace in Everyday Relationships

Resolving Conflicts in Your Personal and Work Life

Author: Sheila Alson,Gayle Burnett

Publisher: Hunter House

ISBN: 9780897933520

Category: Family & Relationships

Page: 256

View: 5073

The author outlines a practical and forward-looking guide to resolving conflict that will help readers smooth relationships at home, in the workplace, and within families. Original.

Contemporary Conflict Resolution

The Prevention, Management and Transformation of Deadly Conflicts

Author: Oliver Ramsbotham,Tom Woodhouse,Hugh Miall

Publisher: Polity

ISBN: 0745632122

Category: Philosophy

Page: 399

View: 8239

Since the end of the Cold War, conflict prevention and resolution, peacekeeping and peacebuilding have risen to the top of the international agenda. The second edition of this hugely popular text charts the development of the field from its pioneers to its contemporary exponents and offers an assessment of its achievements and the challenges it faces in today′s changed security environment. Existing material has been thoroughly updated and new chapters added on peacebuilding from below, reconciliation, responses to terror, gender issues, the ethics of intervention, dialogue, discourse and disagreement, culture and conflict resolution, and future directions for the field. the authors argue that a new form of cosmopolitan conflict resolution is emerging, which offers a hopeful means for human societies to transcend and celebrate their differences. Part I offers a comprehensive survey of the theory and practice of conflict resolution. Part II enters into the controversies that have surrounded conflict resolution as it has become part of the mainstream. Contemporary Conflict Resolution is essential reading for students of peace and security studies, conflict management and international politics, as well as those working in non–government organizations or think–tanks.

Taking Charge of Organizational Conflict

A Guide to Managing Anger and Confrontation

Author: David Cowan

Publisher: Personhood Press

ISBN: 9781932181111

Category: Business & Economics

Page: 200

View: 3519

"Exploring the role of conflict in organizations, this book helps managers, employees, and organizations come to grips with all types of conflict. Conflict is discussed as a likely result of human interaction, and the key purpose of this program is to assist people in effectively and productively managing and taking advantage of these inevitable conflict situations. A self-contained training curriculum around which an entire organizational conflict management program can be built, this book is designed for use as a guide to harnessing and taking advantage of the enormous energy associated with conflict, and is loaded with activities designed to reinforce and build on the understandings developed and to provide plenty of opportunity to practice what has been learned. Activities can be used to facilitate formal training with individuals, in work groups, or for personal use. "